May Product Recap: What’s New and What’s in the Works

May was so big we’re officially putting it into the record books as “Monumental May”. Where to start? We launched a beautiful and useful new Republic Wireless App (v2.0) that introduced new granular level app controls for controlling data usage. We smiled at the strong outpouring of emotion we received at having to put to rest our beloved green Republic Wireless arc in favor of a white arc to comply with Google design standards….RIP G-Arc. Next, we opened up and started on-boarding participants into our Maestro Lab. We are loving everyone’s feedback and still have a lot to collect and digest, but early results of the lab are VERY encouraging. We’re seeing previous Talk and Text users jump to a plan that allows them to nibble on data without paying the full price of unlimited, and previous data plan users expecting a sizable data refund. Lastly, we launched a week long add-a-line campaign, offering $50 off any device for existing members. The response blew our doors off and we closed the campaign having totally sold out of Moto E and Moto X (1st Generation) phones. People REALLY liked that coupon, but we’re working to get a full portfolio back up soon. Maybe even something totally new…?

And there’s more to come. Our teams are busy working towards the In-Progress items we’ve listed below (plus a few more) and we’re excited to launch many of them into our Republic Labs in the coming months.

So there you have it. We’re really proud of what we delivered in May and we’re even more excited to continue working with you all. Stay WiFi my friends.


 

New in May:

PHONE AND SERVICE RELATED:

 

New Republic Wireless App 2.0

 

 

RW Labs:  Maestro Onboarding

Email Notifications Prior to Billing

 

Loyalty Reward Promotion ($50 Off All Devices for Members)

 

In-Progress Items We Hope Will Improve your Experience:

(due to the more complex nature of these items, no official timing is set nor is delivery guaranteed, but they are being worked on regularly):

SMALLER SCOPE ITEMS:
Device Trade-In

 

Device Trade-In Trial Program (limited scope with a third party)

 

LARGER SCOPE ITEMS:

 

Cell to WiFi Handover (Salsa)

 

Multi-Device Experience (Bridge)

 

Next Generation Device
(High Hat)

Multiple Cellular Carrier Experience (Tempo)

 

 

Moto X 1st Gen System Update for 4.4.4

 

 

Android Lollipop Update for Capable Devices

 

Emoji Capability (All devices except Motorola DEFY XT)

 


P.S. The Think Tank is a great spot to participate and get product related updates! Come visit us!

 

 

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11 thoughts on “May Product Recap: What’s New and What’s in the Works”

  1. Any updates on lollipop other than coming soon. Like is it being tested to be certified or is it still in development?

    1. It’s being tested. Some of the screenshots for the 2.0 Republic app had the capacitive keys of Lollipop. ETA is “soon” with no official date. As far as any of us can tell, Lollipop is being tested by RW employees only.

      1. I can see the labs eating up a bit of time. With perhaps some urgency attached to Lollipop and additions to the phone “portfolio,” RW staff doing the testing on those is likely more efficient for now.

  2. Any updates on lollipop other than coming soon. Like is it being tested to be certified or is it still in development?

    1. They have not announced when the next lab(s) will start or what order they are going to be testing them in. Maestro is suppose to take 6-8 weeks from the middle of May to be tested, as all users have to finish their current billing cycle to start Maestro. No word, or even speculation on what lab is to come next and how soon after Maestro it will start.

      HiHat, I suspect, is a way to replace the previous way of testing new phones. With all phones up to the Moto X, community ambassadors would test the new phones, in addition to RW employees before official announcement and sales would begin. This is a highly anticipated lab, as the current RW stock is Moto Gs and 2014 Moto Xs.

      I’m personally looking forward to Salsa or Tempo. I would like to see cell -> WiFi handover very soon, as it is a much needed feature and would improve the WiFi offload. I also would like to see the utilization of better cell networks other than Sprint for our cellular backend.

      1. Thank you. Very well aware of it.

        I am also looking forward to the Salsa and Tempo but not looking forward to Bridge. I may opt out of the one for Bridge. It just doesn’t appeal to me.

        There’s a few other products that I see that are not a part of the Republic Labs and that seems interesting that they are not going to add those to the labs.

  3. Apparently we’ll be getting another 4.4.4 update before Lollipop. ? And the new Republic app, while giving us cool new features, has also been causing new problems of its own. ? ☹

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